Case Studies

Corrective lens manufacturer Essilor needed a solution to print contact lens specifications in a tight space on the back of pre-printed PVC cards, rather than on less durable paper cards. Ideally, the new card printer needed to accommodate multiple batches of cards with varying layouts.

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As the primary socialist political party in Ecuador, Alianza Pais issues ID cards to all new and active members throughout the country as well as to Ecuadorians who reside in other countries. With its next national election approaching in 2017, the party wanted to replace its existing ID card printers with more cost-effective and portable technology by a partner with rock-solid training, service and support.

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ANB Bank is headquartered in Denver, Colo., with 33 bank branches spanning Colorado, Wyoming, and Kansas City. They were looking to eliminate the traditional waiting period for debit cards to be mailed to customers, in order to enhance customer experience. By utilizing an instant issuance solution featuring the Datacard CardWizard issuance software and associated hardware and supplies, the bank has positioned themselves as a top competitor in the market, and has received positive customer feedback.

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Since 1956, Apple Federal Credit Union has been serving Northern Virginia as a not-for-profit, member-owned financial cooperative. They needed to find the right partner to upgrade their existing issuance solution so it could differentiate itself in the marketplace and continue to provide the exceptional service its members have come to expect. After an extensive search, Apple FCU chose Entrust Datacard to upgrade its current solution in all 22 of its branches.

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Founded in 1861, Associated Banc-Corp is the largest Wisconsin-based bank. With headquarters located in Green Bay, Associated Bank has $26 billion in assets and is one of the top 50 publicly-traded bank holding companies in the U.S. In early 2011, the bank investigated a way to mitigate the impact of the new debit interchange regulation. Associated Bank decided to focus on an instant issuance strategy to maximize debit card usage, and get cards into customers’ hands sooner in order to improve card activation, resulting in increased transaction volumes and additional debit interchange.

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Learn what our clients have to say about CardWizard® Software

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Learn what our clients have to say about CardWizard® Software

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With community excitement built around their local high school programs, Citizens Bank of Las Cruces found a way to capitalize on this high school rivalry, and offer a program to its customers that would increase revenue and customer service, as well as give back to their community.

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A state-wide correctional facility needed to replace aging secure ID card printers that were costly and breaking down. The Department of Corrections needed a solution that would produce ID cards that included a unique, highly-secure element, which made them easy to identify and hard to counterfeit. Entrust Datacard introduced the DOC to custom tactile impression and hologram, which could be applied during the card printing process on the Datacard® CD800™ printer.

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The Slovakian Ministry of Interior wanted to use an integrated platform to issue five various types of government-issued cards. Their objective was to increase the security and efficiency of multiple card programs. The new Datacard solution, which was deployed in late 2011, allows for fast, secure issuance of e-national IDs (eNIDs), driver’s licenses, border crossing cards, vehicle registration cards and resident permits.

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The Datacard systems were successfully integrated with other hardware components to provide a complete access control solution.

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In order to modernize Albania’s existing paper-based system, the new national ID solution needed to integrate the latest identification technologies for application development, systems and network design, database design and optimization, biometrics and encryption.

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As the first country in the European Union (EU) to issue EU disability cards to its citizens, the Republic of Cyprus wanted to add static embossed braille characters to cards so they could be identified by those who are blind.Fourth GL Prodata Ltd partnered with Entrust Datacard to demonstrate the embossing capabilities of the Datacard® CE840™ instant issuance system and tailor Datacard® ID Works® Identification Software to house all card data and photos in a centralized database. Cyprus now issues thousands of EU disability cards per year, with a life expectancy of two years, and Fourth GL Prodata Ltd has a proven issuance solution to roll out to other EU countries.

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EVRY (an IT company with a strong financial services sector) finds methods such as on-demand print technologies to help banks do things differently. With the implementation of the Konica Minolta C1100 printer, as a part of their Datacard® MX6100 card printer and enhanced MXD card delivery system, EVRY can flex with their customer’s needs to create personalized, high quality, full color card carrier marketing pieces.

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China Everbright Bank—headquartered in Beijing with a total of 807 branch outlets—wanted to differentiate their services in order to increase their competitiveness in the marketplace. The Bank and Datacard Group jointly developed an instant issuance program with the primary goal of enhancing the customer experience. The program was designed to allow customers to walk into a local bank branch, choose a personalized background picture for their credit card, and receive the new card within 70 seconds.

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First National now has state-of-the-art card delivery technology that enables faster change-overs, reduces machine stops, streamlines rush/pulls, balances jobs and audit trails, and allows high quality, on-demand printing on large-sized paper.

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Goldpac is a large-scale secure payment solutions provider and leading manufacturer of financial cards and financial data processing in the Asia- Pacific region, with global personalized production and service capabilities. Goldpac needed to eliminate bottlenecks in their financial card production system to respond to surging, dynamic demand. Golpac leveraged the Datacard® Job Enablement and Data Access software modules to create new automation features and a central management platform for the Goldpac production management system.

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The Datacard systems were successfully integrated with other hardware components to provide a complete access control solution.

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GreenBank, based in Tennessee, actively promotes the use of check cards with new customers. In 2007 nearly 33% of their new customers were not using their cards. The bank began researching long term strategies that would increase debit activation and usage. After a 3-branch pilot, GreenBank launched a Datacard instant issuance solution across its network of 63 branches.

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Entrust Datacard partner DED, Limited generously donated a Datacard® SD160™ card printer to the Severn Area Rescue Association (SARA), the largest independent lifeboat service in the U.K., providing inshore rescue boat and land search assistance. SARA is utilizing the printer to distinguish its volunteers from the other emergency response personnel with high-quality, long lasting identification credentials.

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Keeping customers satisfied and loyal often requires problem solving and occasionally, saving the day. This was certainly the case for Identificación Plástica S.A.S, as it set out to decentralize ID card issuance at CUMDC, a major Latin American university with multiple campuses.

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The Imprimerie Nationale is the official supplier and printer to the French Government, providing innovative and secure solutions. They wanted to streamline operations on a highly automated solution while continuing to enhance security for their biometric e-passports; they selected Datacard Group’s passport solution to achieve these goals.

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The Imprimerie Nationale is the official supplier and printer to the French Government, providing innovative and secure solutions. They wanted to streamline operations on a highly automated solution while continuing to enhance security for their biometric e-passports; they selected Datacard Group’s passport solution to achieve these goals.

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As the world’s largest global provider dedicated to financial technology solutions, FIS required a solution to improve card cleaning and reduce time spent on image quality assurance. After implementing the Datacard® Artista® VHD Retransfer Color Printing Module Gen 2 with detection monitor, they were able to decrease the amount of time operators spent scrutinizing cards for image errors, thereby improving production time and reducing card stock and supply waste.

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Malaysia is issuing the world’s first government multiapplication smart cards; Government Multipurpose Card (GMPC). The project is one of seven flagship applications launched by the Malaysian Government. The long-term objectives of developing such applications supports Malaysia’s goal to transform and establish processes using the latest cutting-edge technologies to support the current technological infrastructure and social system.

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The Old Thorns Manor implements the Limited Edition Pink Datacard® SD260™ card printer -- meeting their ID/membership card printing needs and requirements, while at the same time, supporting a worthy cause.

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Ontario DL Success Story July 20 2008

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As with many financial organizations, the standard process for a customer of this U.K. bank to obtain a debit card by mail took an average of 7- to 10-business days. Recognizing the need to improve this process, the bank implemented an instant issuance solutions that would help them improve customer satisfaction and engagement, and offer their customers a way to receive a card immediately, should they need a replacement card right away.

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The Jamie Oliver Group wanted a solution for printing high-quality identification badges for their staff members. The group chose the Limited Edition Pink Datacard® SD260™ card printer to show their support for the Pink Ribbon Foundation.

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ABBA Electronics, a valued Entrust Datacard partner was challenged with providing Dubai’s Roads and Transportation Authority (RTA) with a solution that would instantly issue personalized transportation payment cards at 10 metro stations. By utilizing the solution, the RTA can better serve its citizens and generate additional revenue.

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When it comes to security, the stakes are extremely high for airports around the world. Airport personnel need to be easily identified and access to sensitive areas needs to be strictly controlled. Any breach in staff or secure areas could lead to catastrophic consequences.

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In 2013, a large retailer announced a massive data breach that affected millions of people. A large, international bank proactively reached out to their customers to help them get emergency replacement cards. Working with Entrust Datacard, and through their combined model of instant and central issuance, the bank was able to positively impact customer service levels, and help with their overall business and operational efficiency.

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RowZ Technology is a niche, sport and leisure industry technology company that provides services and solutions for all professionals in the leisure industry managing stadiums, venues or events. They selected the Datacard SD260 printer to seamlessly integrate into their Stadium Eye accreditation application, allowing users to quickly and easily process ID badges and cards for sporting events.

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The government of Singapore required a drivers license program to replace the former paper based license with an automated plastic card issuance process.

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The Government of Spain issued a new drivers license utilizing the latest technology while conforming to the established European Union Standard. The license, which contains highly secure laser engraving, has an estimated issuance of four million cards per year and will replace paper-based inkjet licenses.

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How Datacard Group and its solutions helped SECU solve for security and member privacy challenges.

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A Minnesota casino wanted to replace their player’s club reward program card printers and in doing so streamline operations and increase efficiency. The Casino chose the Datacard® CD800™ printer with multi-hopper due to the printers ability to produce various card types from one printer without changing supplies and the ability to integrate the printer with the casino’s current system and workflow.

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Costco Mexico — with more than 100 stores and counting — needed a reliable source to keep ID card printers and consumables in stock and provide fast, expert service to support its growing membership card issuance program. Together, Entrust Datacard dealer SIASA and local reseller ALARMX partnered to guarantee in-stock Datacard® CD800™ card printers and ribbons for Costco Mexico and provide reliable, local maintenance and repairs. Today, Costco Mexico now has a partner it can count on to keep its membership card issuance program running seamlessly as it continues to expand throughout the country.

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Bank of America improved productivity in its card shop by 45%, enabling it to process many cards a full day sooner than before.

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The Government of Ukraine required a program to replace a former paper-based license and vehicle registration certificate (VRC) with an automated plastic card issuance process.

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Being able to issue health insurance cards to policy holders in a timely manner is critical for a health insurance provider. Delays can lead to customer frustration at best — and poor health outcomes at worst. When ARS Humano, a health insurance company in the Dominican Republic, kept experiencing shortages of card printers and supplies from its current provider, the company decided enough was enough.

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In the Pacific, there is a large population that lives in villages away from regional centers where most of the Westpac branches are located. It is a costly inconvenience for customers to travel to town to collect their Handycard – a debit card which is Westpac's most popular card. Westpac Pacific believes that solving their customers' problems is vital to their business so they decided to launch an instant issuance program that would enable their customers to sign up for a bank account and receive their cards immediately.

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